Wild Serpent respects your privacy and is committed to protecting any personal information you may choose to provide while using our game. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it protected.
Wild Serpent is primarily an offline game experience. It does not require users to create an account, sign in, or provide personal information in order to play. We have designed the game to be simple, accessible, and privacy-friendly. Because of this, the amount of information we collect is very limited.
1. Information We Collect
Wild Serpent does not collect personal information automatically during normal gameplay. You can download, install, and play the game without creating an account or submitting personal data.
The only time we may receive personal information is when you choose to contact us directly through a support form, contact form, or another communication channel made available by us. In that case, we may collect the following information:
- Name – so we can identify you in our response.
- Email address – so we can reply to your message or support request.
- Message – the content you voluntarily send to us.
This information is provided entirely by you on a voluntary basis. You are not required to submit this information in order to use the game itself.
2. How We Use Your Information
Any information you provide when contacting us is used only for limited and legitimate support-related purposes. Specifically, we may use your information to:
- Respond to your questions, comments, or support requests.
- Communicate with you regarding an issue you reported.
- Provide assistance if you experience problems with the game.
- Review feedback you voluntarily send to us in order to improve the game experience.
We do not use your contact information for advertising, promotional newsletters, or unrelated marketing campaigns. We also do not use your message content to build user profiles or for behavior-based targeting.
3. Offline Game Experience
Wild Serpent is built as an offline game. That means the core gameplay experience does not rely on user accounts, online profiles, social login systems, or continuous internet-based data collection.
You do not need to register, log in, verify an identity, or connect a third-party account to play. There is no built-in authentication system, and the game does not require personal details for access. This approach helps keep the game simple and reduces the amount of information that could otherwise be collected.
4. No User Authentication
Wild Serpent does not include user authentication features. We do not ask you to create a username, password, or personal profile. We do not maintain player accounts, membership records, or login credentials.
Since there is no authentication system, we do not collect or store account-related personal data such as passwords, profile details, security questions, or account recovery information.
5. No Ads, No Analytics, and No Tracking
We value a straightforward and respectful player experience. For that reason, Serpent Pro does not include:
- Third-party advertising networks
- In-game advertising banners or interstitial ads
- Tracking tools that monitor your behavior across apps or websites
- Analytics systems that collect gameplay or personal usage data
- Behavioral profiling technologies
- Background data collection for marketing or ad targeting
We do not track your game sessions, gameplay habits, click patterns, device activity for advertising purposes, or browsing behavior outside the game. Our goal is to offer a clean and enjoyable experience without unnecessary monitoring.
6. How We Store and Protect Information
If you contact us and provide your name, email address, and message, we take reasonable steps to protect that information from unauthorized access, misuse, or disclosure.
We limit access to contact information to the extent reasonably necessary for reading and responding to your communication. We also aim not to keep personal information longer than needed for the purpose for which it was provided.
While no method of storage or transmission can be guaranteed to be 100% secure, we make reasonable efforts to handle your information responsibly and with appropriate care.
7. Data Retention
We retain the personal information you submit through contact or support requests only for as long as reasonably necessary to address your inquiry, provide support, resolve issues, or maintain necessary records related to that communication.
Once your message is no longer needed for these purposes, we may delete or securely dispose of the information, subject to any legal or operational requirements that may apply.
8. Sharing of Information
We do not sell, rent, trade, or otherwise share your personal information with third parties for commercial purposes.
In particular, we do not share your name, email address, or message content with advertisers, data brokers, or marketing partners. Because Serpent Pro does not use ad technologies or analytics services, there is no third-party advertising or tracking ecosystem built into the game.
We may only disclose information if required to do so by law, regulation, legal process, or a valid governmental request, or when necessary to protect our rights, users, or the integrity of the service.
9. Children's Privacy
Wild Serpent does not knowingly collect personal information from children through gameplay. Since the game can be used without creating an account or submitting personal data, most players can enjoy the game without providing any personal information at all.
If a child submits personal information through a contact form or support channel without parental knowledge, and we become aware of that situation, we will take reasonable steps to delete the information when appropriate.
10. Your Rights and Choices
If you have previously contacted us and provided personal information, you may contact us to request actions related to that information. Depending on the circumstances, you may request that we:
- Confirm whether we received your information
- Correct inaccurate information you submitted
- Delete information you previously provided
- Stop further communication related to your message, where applicable
We will review such requests and respond within a reasonable period, subject to any legal or legitimate business obligations.
11. Third-Party Services
Wild Serpent is not built around third-party ad systems, third-party analytics platforms, or user authentication providers. If in the future any third-party service is introduced that could affect privacy, we will update this Privacy Policy accordingly.
At the time of this policy, the core game itself does not depend on those services for normal operation.
12. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect improvements to the game, operational changes, legal requirements, or future feature updates.
If we make changes, the updated version will be posted with a revised “Last updated” date. Continued use of Wild Serpent after an updated Privacy Policy becomes effective means you acknowledge the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us through the contact option made available in connection with Wild Serpent.
When contacting us, you may be asked to provide:
- Your name
- Your email address
- Your message
We will use this information only to review and respond to your inquiry.
You can contact us at:
- Email: dk.co.limited.5438@gmail.com